Returns & Exchanges
At SmarsJewelrys, we want you to be completely enamored with your new pieces. If you are not satisfied with your purchase, we offer a 30-day return policy for items in their original, unworn condition.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Securely place the jewelry in its original branded packaging, ensuring all certificates and tags are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing